We'd Love to Hear from YOU
Content Made for You
We’re in the business of constantly improving the patient experience and your journey to recovery. Sharing content that you like & are interested in is part of that mission.
Feedback
Your patient experience matters greatly to us. Hearing about your experience gives us valuable information about ways we can improve.
Please send a detailed email of what we’re doing right.
Email us at the address below.
marketing@optimorthopedics.com
Content Ideas
It’s my job to produce content that is valuable to our patients. Articles, Dr. Interviews, Health Tips, etc.
Send me topics that you want to learn more about so we can create the content that matters to you.
For example; are you interested in Partial Knee Replacement benefits or Top 5 Signs of Arthritis?
Let us know. Email us at the address below.
marketing@optimorthopedics.com
Testimonial
Did one of our physicians, therapists or staff go the extra mile for your care and you want the world to know? We can make that happen!
Drop us a line about your experience along with some photos of your recovery journey and we can share your story with others.
If you prefer to remain anonymous, we’d still love to hear from you and we’ll keep it quiet.
Disclaimer: We will only use your personal image, name and likeness with your expressed permission and to the extent that you are comfortable. Any information shared is considered voluntary, without financial compensation, providing Optim Orthopedics the opportunity to utilize for operational insights, patient education materials, marketing materials, and other future materials.
Ask a Billing Question - Billing@OptimOrthopedics.com
Speak to a Foundation Representative - Billing@OptimOrthopedics.com
Talk to Media Relations - Marketing@OptimOrthopedics.com
Medical Records Questions - MedicalRecords@optimorthopedics.com
Workers Compensation - WorkComp@OptimOrthopedics.com
Compliance
Optim Orthopedics is committed to the highest standards of honesty, business integrity, and compliance with legal and ethical standards. To report fraud, abuse, and other unethical behavior, please email the compliance officer at:: Compliance@OptimOrthopedics.com or (865) 217.6614
Reports can be submitted anonymously, and we can communicate with you through the hotline if you wish to remain anonymous. Retaliation against any person who reports a compliance concern in good faith or who provides information during a compliance investigation will not be tolerated.
Disclaimer
Website Questions
Employment/Application Questions
Medical Records
You may request a copy of your medical records. Prior to receiving your copies, a standard “Release of Information Consent” form must be completed and returned. A fee may be assessed for locating and copying your record and fees are determined by delivery method selected (email, mail, fax, pick up).
Please follow the link below to our secure medical records release request.
Only you or your personal representative has the right to access your records. A health care provider or health plan may send copies of your records to another provider or health plan only as needed for treatment or payment or with your permission.
The Privacy Rule does not require the health care provider or health plan to share information with other providers or plans.
Please use the form to make a medical records request. If you need assistance, please email MedicalRecords@optimorthopedics.com or call 912.644.5300 for assistance.